Policy Center
Comprehensive documentation of our service-based business policies, terms of service, and organizational information designed to ensure transparency and mutual understanding.
Refund Policy
We are committed to ensuring customer satisfaction. Our refund policy is designed to be fair and transparent for all parties involved.
1. Cancellation and Refund Timeline
Within 3 Hours: Full refund (100%) will be processed immediately upon cancellation request.
After 3 Hours: Partial refund (50%) will be issued as work processes have commenced.
Refund Processing: All approved refunds will be credited to the original payment method within 5-7 business days.
2. Quality-Based Refunds
Eligibility: Full refund available if deliverables do not meet agreed specifications or quality standards.
Documentation Required: Specific, constructive feedback and valid reasoning must be provided to justify the refund request.
Review Process: Each quality-based refund request will be evaluated individually by our quality assurance team.
3. Revisions and Modifications
Scope Agreement: Revision parameters will be clearly defined and mutually agreed upon before project commencement.
Included Revisions: Minor modifications within the agreed scope are included at no additional cost.
Additional Changes: Modifications beyond the agreed scope may incur additional charges as per the service agreement.
Need Clarification on Our Policies?
Our support team is available to provide detailed explanations of any policy terms, answer questions about our services, or assist with specific concerns regarding our business practices.