Role Overview
As a Customer Support Specialist at Aktivus, you'll be the frontline of our customer service, ensuring our clients receive exceptional support. You'll handle inquiries, resolve issues, and maintain high customer satisfaction.
Key Responsibilities
- ✓Address customer inquiries and resolve issues
- ✓Provide support across multiple communication channels
- ✓Maintain detailed customer interaction records
- ✓Gather and analyze customer feedback
- ✓Collaborate with other departments to resolve complex issues
- ✓Contribute to customer support process improvements
Requirements
- ✓1+ years in customer support or service
- ✓Excellent communication and problem-solving skills
- ✓Experience with customer support platforms
- ✓Ability to handle multiple tasks efficiently
- ✓Strong attention to detail
- ✓High school diploma or equivalent
Preferred Qualifications
- ✓Experience in creative or digital media industry
- ✓Knowledge of content creation platforms
- ✓Experience with CRM systems
- ✓Multilingual abilities
Ready to Apply?
Take the next step in your career journey with Aktivus. Click below to fill out our application form and join our world-class team.
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Quick Process
Takes only 5-10 minutes to complete
Fast Response
We'll get back to you within 48 hours
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Have questions? Reach out to our HR team